Reward Program - FAQ


What is a Refer a Friend Program? It is a

How Do I Earn Points? You Will Earn 2 Pineapple Points For Every $1 Spent In Our Shop (Before Taxes, Shipping, Etc.). You Can Also Earn Points By Following Us On Facebook And Instagram, Sharing On Facebook, By Referring Friends, Or Automatically On Your Birthday!

Can I receive points for past purchases?Past purchases cannot be credited to your account. Points begin accumulating after you sign up for our Rewards Program. 

How many referrals can I make? You can make as many referrals as you want. For each successful referral you will receive a coupon code. Please note you can only use one coupon code for each order you make.

Will my points ever expire or be blacked out? Points will never be blacked out, So you're free to use your points as soon as they're available. Points expire in 180 days after they are issued. Full points Terms & Conditions can be viewed Here.

I entered my birthday, why didn't I get points? You will receive 500 points on your birthday. Date must be entered into the system more than 30 days before your birthday (Ex. if your birthday is May 5 and you enter your birthday on May 1, you'll receive birthday points on your next birthday).

Any additional question? please contact us.